As the lines at our distributions tripled – and in some cases quadrupled – the number of calls and messages from those with no transportation, or who were ill and quarantining at home, began to increase. People were losing their incomes, and shelter-in-place orders made it difficult for some in the community to get into the stores. The most vulnerable people— the elderly — were advised to stay at home.
We needed help and reached out to two Gleaners supporters: Genesys and Kerauno. Acting quickly, Kerauno set up call and text numbers, and Genesys created an app to convert phone calls and texts to an email submission. The Marion County delivery program was launched in a weekend with Genesys providing funding for the phone calls, texts, setup, and support.
The calls and emails were fielded by Indy Hunger Network staff whose normal duties were put on hold by COVID-19. Nine13 Sports, another Indianapolis nonprofit typically focused on fitness in schools, offered to use their cycling trailers to deliver the food. Anthem, Inc. provided Spanish translation services, increasing accessibility for those for whom English is not their first language.
The program launched on April 1. To date, nearly 10,000 emergency boxes have been delivered. The program has continued to grow thanks to the support of the community. Fresh fruits and vegetables have been added, and Second Helpings joined the effort providing prepared meals for those without the ability to cook.
Alexandra McMahon, Director of Community and Corporate Engagement at Gleaners, said that every call she made to find support for this program resulted in a yes. “We needed help with this project. It was nothing we could do alone. One call to Genesys, and they were ready to help, building out a workable solution over the weekend. Indy Hunger Network, Nine13 Sports, Kerauno – all moved quickly to help feed these families that were truly struggling.”